Section
Two column
A copied section band. Paste it in, then own every line: it never upgrades under semver.
Everything else people ask
Can I cancel whenever I want?
Yes, from the billing page, and it takes effect at the end of the month you have already paid for. There is no notice period.
Do you charge per invoice?
No. You pay per person with a login, and the number of invoices you raise or chase makes no difference to the bill.
Will my customers know you are involved?
Only if you want them to. Reminders go out from your own domain once you have verified it, signed in your business name.
How long does setup take?
About twenty minutes for a Xero or QuickBooks account, most of which is you deciding how aggressive the reminder schedule should be. The import itself runs in the background.
Which accounting systems do you connect to?
Xero, QuickBooks Online, FreeAgent and Sage Business Cloud, both ways. Anything else can use the CSV import or the API.
Can I stop a reminder going out?
Yes. Put an account on hold and nothing leaves for it until you take the hold off, and a payment landing cancels the rest of that invoice's schedule automatically.
What happens to my data if I leave?
You can export every invoice, contact and chase record as CSV on the way out. We delete the lot thirty days after cancellation unless you ask us to do it sooner.
Where is our data held?
In London, on infrastructure inside the UK and the EU only. The subprocessor list is on the security page and we give thirty days' notice before adding to it.
{% comment %}
FAQ / two columns: the same questions, side by side on a wide screen.
WHEN TO USE THIS INSTEAD OF THE SINGLE COLUMN. When there are enough
questions that one column runs longer than the screen and pushes whatever
follows it out of sight. Eight or more is roughly where a single stack starts
to feel like a wall. Below that, use sections/faq/single-column.html: two
columns of three items each just makes the reader's eye work harder for no
gain.
One column on narrow screens, two from the medium breakpoint up. The columns
are a CSS concern, not a markup one, so the reading and tab order stays the
order the questions are written in.
WHY THE TWO COLUMNS ARE SEPARATE GROUPS. Each column shares its own
<details name>, "bw-faq-a" and "bw-faq-b", so only one answer is open per
column. Using one name across both would mean opening a question on the right
silently closes one on the left, out of the reader's view, which reads as the
page losing its place. On narrow screens the two groups stack, and the worst
that happens is two answers open at once, which is fine.
NO VIEW CONTEXT IS NEEDED. Each question includes brickwork/components/
_disclosure.html directly with flat strings, so the copy is edited here in
the template rather than in a view. Use _faq.html with an `items` list
instead when the questions come from a database or a CMS.
WHY IT OWNS ITS WRAPPER. _faq.html renders one stack. This is two stacks in
a responsive pair, which is a layout the wrapper does not have and should not
grow an option for.
States: each question is a native <details>/<summary> disclosure, closed
by default; each column shares its own exclusive-group name
("bw-faq-a"/"bw-faq-b"), so only one answer per column can be open at
once, and opening one in the right column never closes one in the left.
Accessibility: the section heading is a real <h2>; reading and tab order
follows document order (left column then right), unaffected by the
responsive column layout, which is CSS-only. Covered by axe.spec.mjs
against sections-*.html, which renders this exact file, both themes.
Responsive: single named breakpoint. One column below --bw-breakpoint-md
(48rem); two columns side by side from md upward.
{% endcomment %}
<section class="bw-faq-columns">
<h2 class="bw-faq-columns__heading">Everything else people ask</h2>
<div class="bw-faq-columns__grid">
<div class="bw-faq-columns__column">
{% include "brickwork/components/_disclosure.html" with name="bw-faq-a" label="Can I cancel whenever I want?" content="Yes, from the billing page, and it takes effect at the end of the month you have already paid for. There is no notice period." %}
{% include "brickwork/components/_disclosure.html" with name="bw-faq-a" label="Do you charge per invoice?" content="No. You pay per person with a login, and the number of invoices you raise or chase makes no difference to the bill." %}
{% include "brickwork/components/_disclosure.html" with name="bw-faq-a" label="Will my customers know you are involved?" content="Only if you want them to. Reminders go out from your own domain once you have verified it, signed in your business name." %}
{% include "brickwork/components/_disclosure.html" with name="bw-faq-a" label="How long does setup take?" content="About twenty minutes for a Xero or QuickBooks account, most of which is you deciding how aggressive the reminder schedule should be. The import itself runs in the background." %}
</div>
<div class="bw-faq-columns__column">
{% include "brickwork/components/_disclosure.html" with name="bw-faq-b" label="Which accounting systems do you connect to?" content="Xero, QuickBooks Online, FreeAgent and Sage Business Cloud, both ways. Anything else can use the CSV import or the API." %}
{% include "brickwork/components/_disclosure.html" with name="bw-faq-b" label="Can I stop a reminder going out?" content="Yes. Put an account on hold and nothing leaves for it until you take the hold off, and a payment landing cancels the rest of that invoice's schedule automatically." %}
{% include "brickwork/components/_disclosure.html" with name="bw-faq-b" label="What happens to my data if I leave?" content="You can export every invoice, contact and chase record as CSV on the way out. We delete the lot thirty days after cancellation unless you ask us to do it sooner." %}
{% include "brickwork/components/_disclosure.html" with name="bw-faq-b" label="Where is our data held?" content="In London, on infrastructure inside the UK and the EU only. The subprocessor list is on the security page and we give thirty days' notice before adding to it." %}
</div>
</div>
</section>
Details
| Kind | Section |
|---|---|
| Used in | None (a document skeleton, used everywhere) |
Composed from
| Template | Description |
|---|---|
brickwork/components/_disclosure.html |
A native expand/collapse panel with no JavaScript floor. |